Help

Questions & answers

What happens after I pay?

You land on a short discovery questionnaire (about 5 minutes). Your 48-hour clock starts once we have your answers.

How fast will I see concepts?

First concepts arrive within 48 hours of your completed questionnaire. Need it faster? Add 24hr rush for $19.

How do revisions work?

Starter and Signature include 3 revision rounds on your chosen direction. Full Kit includes unlimited revisions within [your revision scope, e.g. 30 days].

Is anything made with AI?

No. Every concept is sketched and built by a human designer. For humans, by humans.

What files do I get?

Your final logo as PNG (transparent), SVG and PDF, plus color and black/white versions. [Confirm the exact file list.]

Do I own the final logo?

[Placeholder: once paid in full, you own the rights to your final chosen logo. Confirm with your terms.] See Terms.

What if I don't love any of them?

Tell us. We'll keep refining within your revisions. If it still isn't right, our refund policy applies: [Your refund terms]. See Refund policy.

Can I just DM you instead?

Yes. Message us on Instagram and we'll answer questions before you order.

Do you offer refunds?

[Your refund terms]. Read the full refund policy.

Can I add things later?

Yes. DM or email us and we'll send a separate checkout link for any add-on.

Which package should I pick?

Most people choose Signature: three directions to compare and direct texting with your creative director. Full Kit is for anyone who wants colors and type sorted too.

Ready when you are.

Order today → first concepts by [date + 2 days].

Build your package →DM us on IG 💌